Site5 was incorporated in 1999. the company had a very slow start and continued like that till 2004 when they start providing very innovative features and then announce many new ground breaking technologies that will set new standards for other hosts. Currently. Site5 hosts over 30,000 websites from all around the world. They offer highest quality of services at a very affordable price and is one of the most active hosting companies around.

If you are looking for an affordable, powerful and reliable hosting service, Site5.com is your answer. Site5 prides itself on obtaining total customer satisfaction. They provide the hosting services you need and the level of support you want.

The launch of Site5's Horsepower plan has been very successful. You'll get 3000MB disk space and 50GB at just $6.95. Also, with the unlimited subdomain and MySQL database, their plan becomes very cheap compare to our other top 10 hosts.

Site5's control panel, NetAdmin is developed in-house. NetAdmin is a rock-solid piece of software that lets you control every aspect of your hosting account including email, FTP, domains, statistics, pre-installed scripts and dozens of other features. The newest version of NetAdmin now includes Fantastico, a powerful system that allows you to pre-install unlimited copies of dozens of scripts. They have also prepared various resources where you can download different types of scripts.

In August 2005, they launch a new control panel which called my.site5. This is an integrated control panel which enable you to manage all your hosting accounts.

Horsepower plan is a pure hosting plan that doesn't include marketing package. Therefore, if you want to promote your site using paid tools or resources after you have completed your site design, we advise you to plan for it financially or you can pay an extra $1 per month and host with PowWeb to enjoy free marketing package.

Site5 not only goes all out to offer very competitive plan, they also rack their brains to provide you with the best customer support.

They focus a lot on direct customer service. Their email support is very responsive. Once you send them requests through either their ticket system or direct email, they guarantee your requests will get addressed within 24 hours or you'll be given a credit. For instant help during their working hour from 9am-5pm Pacific time, the use of their live chat help will be recommended.

There is still room for improvement for their toll free service. Currently, it is open during operating hours and is mainly meant for sales enquires. For technical support, besides email and live chat, you can also open a thread in their forum. Even though you can't find as many posts in Site5's forum as in Lunarpages' and PowWeb's forum, it is a well-managed forum and we are quite confident that it will be a highly successful one managed by a hosting company.

Their indirect support such as knowledgebase doesn't have a lot of posted items. Interactive tuturial is not available too. These are the areas which we think Site5 has to improve on in the future. If you can't find your answer in the knowledgebase, not to worry. Their have established a very good direct support system to address your concerns.

Even though Site5 started business very early, they have got only 30,000 members. A 6-year host should have performed better this. It is only during this 1-2 years that Site5 began to have huge customer growth (more than 100% growth since April 2004).

In terms of the awards, besides getting a 5-star rating by Web Host Magazine & Buyer's Guide, Site5 also won the "Best Shared Hosting Provider" and "Best Reseller Hosting Provider" awards by WebHostDirectory.

Combined with their improved service and the success of the marketing campaign, there's huge potential that Site5 will continue to grow at even faster pace. But until they show the consistency in achieving continuous growth without jeopardizing their good service, we can't give them a high score in this category.

• Reliability
  There are over 75 servers in Site5. All servers are routinely upgraded to stay on the edge of leading technology, tested daily for speed and stability issues, and monitored 24/7 by skilled system administrators.
• Speed
  Their self-healing, multiple-redundant OC-48 Diverse Path (2.488 GBPS) connectivity means the highest speeds and degree of reliability from their servers to three of the largest and fastest backbone networks in the world: MCI/UUNET, Verio and SAVVIS (Cable & Wireless).

Site5 offers reliable, powerful and fast hosting services at an affordable cost. Site5 is an excellent choice if quality customer support is important to you. Site5 has developed many extra features to serve their customers even better. The account management is really easy plus you never need to worry about your account being suspended if you exceed traffic usage.

The company will pay off your existing hosting contract of up to $50 credit if you switch your existing host to Site5. If you do that, they'll even extend your normal 30-day Unconditional Guarantee to 60 days. at time. What more can you ask for?