iPower Inc., the power behind eBusiness was founded in 1998 in Santa Monica, CA. iPower is recognized as an industry pioneer and a trusted name in providing web-based solutions directly to businesses to build, promote, manage and profit from their online presence. iPower develops and distributes products and services through VAR channels, vertical distributors and directly to the markets worldwide.

iPower hosting is a very good hosting company for businesses or individuals who are interested in a well-balanced e-commerce plan. iPower's commitment to the highest quality has won them over 700,000 members, an astounding number of businesses all depending on iPower for speed, reliability, security and global reach.

If you have come across another host called iPowerWeb and are wondering if iPower and iPowerWeb have any relationship. Actually, they are the same company. iPower.com is a newly-launched website and has got more plans to choose from so we direct you to the website instead of ipowerweb.com.

At closer look, you'll discover iPower does not just offer web hosting services with feature-rich plan after they consolidated 3 different packages into one powerful solution - Business Pro.

At $4.95 per month, iPower gives you what you require for your web hosting needs. They have a very good package to fulfil your e-commerce needs too. The best tools -- including top search engine placement, banner advertising, newsletter management, and handy reference guides -- and offer a one-stop solution to all of your on-line promotion needs.
Here's the details:
- $25 Yahoo! Search Marketing Credit
- $50 Google AdWords Credit
- Google Webmaster Tools
- RatePoint Customer Feedback Platform
-SubmitNet

If you need secured online data transfer, e.g., personal data and credit card information, your web host should have SSL. iPower has that feature too.

If you are selling a few products online, you may also want to have a shopping cart. iPower has three types of shopping cart to cater for your e-commerce needs.

We like the way iPower structures their support system.

They categorized several sections to ensure their visitors getting what they are looking for effectively. You can search their extensive knowledgebase for answers to common questions. They also stored all resolved problems in their solution database that allows you to search by product, category, keywords or phrases.

If you have decided to join iPower but are very new to the setup, iPower has created an online interactive flash tutorials that'll help you quickly and easily get started with using your new iPower account.

For email support , we are very impressed with their tracking system. After submitting your enquiries, you can login to check the status or update your question. If they have added more details to your questions, you'll receive update notifications.

In terms of response time, their standard is 24-48 hours. However, we had some bad experience dealing with their support staff. Some of our technical enquiries were not being addressed at all. Probably due to huge number of daily requests, sometimes the support staff chooses to ignore some enquiries. We think that this is definitely not a good business practice.

iPower recently added a live chat support. This new channel might help to speed up resolving issues but the support staff is not always available.

iPower has garnered several awards for outstanding performance and customer service in numerous publications including:
“Best Overall Host of 2002” - 100 Best Web Hosting
“World's Best Web Hosting Company” - Host Pulse
Fastest Growing Website Hosting Company – Daily Changes
"Top 3 Most Reliable Hosting Company (10,000 tracked)"-Netcraft
"Recommended Web Hosting Company" - Smart Computing Magazine. 

The proof for their popularity lies in the number of web traffic they are receiving. With over 700,000 members and still growing, it's no surprised that iPower is ranked the Top 1000 highest traffic website in the world.

iPower runs four state-of-the-art, secure data centers monitored 24/7 by their expert network engineers to ensure maximum security and uptime for our customers' servers. They use best of breed equipment like Dell™ PowerEdge and HP ProLiant™ Servers, Cisco™ & Foundry™ Firewalls and Routers and premium bandwidth through our partnership with AT&T and Cable & Wireless.

• Reliability
  iPower two world-class quality Tier 1 Internet Data Centers are optimized to provide an industry-leading web, data, and applications hosting environment. These centers are designed to stay up and running, protected from power failure, physical intrusion and network outages by extensive back-up power and cooling systems, multi-layered security, and network redundancy and diversity.
  

• Speed
  iPower's network connection uses ultra high-speed dual OC-48/OC-192 connections. So far, very few hosting companies invest in this high-speed connections and iPowerWeb, as a top notch web hosting provider has put in lots of money to give you the best.